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Did the Anti-Virus and Anti-Trojan Vendors Miss Out Something? Which vendor
heeds CyberPol’s warning?

Phoenix
Chief Security Officer (CSO)
CyberPol

Norton Anti-virus. Mcafee Anti-virus. PC-Cillin Anti-Virus. Panda Anti-virus. Sophos Antivirus.
Kaspersky Labs AVP antivirus. Agnitum Tauscan. MooSoft Cleaner. Trojan Defense Suite 3.
Dr. Solomon Antivirus, and plenty of others.

No doubt these antivirus and antitrojan packages have helped stem the tide of malicious and harmful
viruses and Trojan horses. But did they miss out something lurking out there in the wild?

In July 2001, I came across a very popular website that offers free downloads of security-related
software. I downloaded a software, later to be named keytrap Trojan by both Kaspersky Labs and
Agnitum and installed it. It was a keylogger program. A keylogger program is a program that installs
itself into the computer and registry and logs in the keystrokes of anyone using the computer,
without the user’s knowledge. These programs are legitimate by themselves. But even a reader of
the popular website agreed that it could be used for malicious purposes. His opinion is exactly the
same as me.

I discovered this "Trojan" by a stroke of luck. I used Agnitum’s Tauscan to perform a routine Trojan
horse cleaning. Later when I turned on the Advanced Trojan Analyser engine of Tauscan, it detected
the Trojan horse after 5 hours of deep scanning. However, the detection was incorrectly identified as
Simple Trojan 1.0.

I began to e-mail the major antivirus vendors around the world and Kaspersky Labs and Agnitum
were the very first to get back to me. They were most courteous, prompt and quick to follow up.
What is most important is that they both correctly agreed that if a program can be used for malicious
purposes, then it should be included in the virus database for detection and removal.

I hold them in very high esteem. Two other top anti-virus vendors require more time consuming and
complex virus sample submission methods and were not prompt in return my e-mails. One other
antitrojan vendor completely ignore my e-mail. Only Kaspersky Labs AVP Antivirus and Agnitum
Tauscan AntiTrojan completely outscored and outclassed the competition in terms of 24-hour
response time and support.

This article should serve as a wake up call to the other vendors. I was shocked to see so many
so-called "legitimate" keyloggers being offered as free downloads from one of the most popular
sites on the internet. These programs can be used by insiders of organizations and large corporations
to capture important words, e-mail, passwords and who knows what else.

I tried the programs on our computer and retrieved the log file. Whatever password and ID I have keyed
in earlier was completely captured in the log file.

Most of the vendors, except for Kaspersky Labs AVP Antivirus and Agnitum Tauscan, totally ignored
this class of Trojans and label them as legitimate.

CyberPol, Kaspersky Labs and Agnitum were completely correct in our course of action.

I wish to reiterate my comments here: "Any program, no matter how legitimate it may seem to be, should
be included in a virus/Trojan database for detection and removal IF there is a potential for it to be used
maliciously."

I will continue to root out so-called "legitimate" keyloggers and submit them to Kaspersky Labs and
Agnitum for diagnosis and inclusion into their databases as these are serious in nature. It’s time the
other antivirus/antitrojan vendors heed CyberPol’s warning.

No doubt, CyberPol will also continue in its research and development operations against viruses and
Trojans together with its top officers from Canada, England, Northern Ireland, Singapore, USA,
Australia, Mauritius and other countries.

"Prevention is better than Cure"

For more details, pls visit:

http://www.kaspersky.com

http://www.agnitum.com

Our article is featured on both Kaspersky Labs and Agnitum’s website.

Regards.

Phoenix.
CSO
CyberPol.

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