Knowledge Business Tools > Customer Relationship Management 2000

Objectives

To provide cost-effective Customer Relationship Management (CRM) for small and medium sized companies in the knowledge economy. To operate under existing Windows 95/98 and have a self-contained relationship database for minimum cost and disturbance, and to include next generation CRM features.

Product CRM Features

- Customer Help Desk
- Group Calendars
- Customer Service Department
- Contact Manager
- Sales Force Automation
- Project Manager with Time & Billing
- Integration with Microsoft Outlook
- HTML support
- Synchronizes with the Palm Pilot
- Up to 100 users

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