Intellectual Capital > Human Capital

Human Capital

Is the part of our Intellectual Capital that focuses on what people know, and how they use that knowledge. Human Capital then, is created by human knowledge, or more precisely, the growth of useful human knowledge in the business enterprise. Although precise measurements are difficult, we can find indirect metrics that will tell us how well we are doing in growing this knowledge. Measurements allow us to manage human knowledge. Before measuring however, we will need to decide for ourselves what 'drives' (increases or decreases) human knowledge in the enterprise. Several of these drivers are outlined below, although others are possible. Click on the links to know more.

Human Knowledge Drivers

Competency, is a key driver, and will need to be the major focus. Tools are available today to help us to set-up, manage and measure the levels of competencies in our enterprise.

Collaboration between our staff also drives new knowledge, but needs the infrastructure and the leadership to make a difference. Collaboration can be measured.

Sharing and documenting as a normal part of our work expectations is another aspect of building human knowledge. It is here that Tacit Knowledge is converted to Explicit Knowledge for the benefit of the enterprise.

Learning Fast drives new knowledge into the enterprise. The traditional ways of sending staff off to classrooms are beginning to fall under criticism in that they are largely ineffective, not well measured and little is shared. With online learning, using Internet and/or Internet access we can accelerate both learning and sharing without the severe penalty of dragging staff out of the workplace for extended periods.

K-Portal Access, allows staff to be empowered to manage their own knowledge and the sources of that knowledge. Portals need to be provided to all staff who are required to contribute knowledge. Simple Internet accesses can be a starting point.