Process Valueä Series > Business Process Benchmarking

To educate Benchmarking teams in the full methodology and process flow of professional Benchmarking projects. The teams are taught a 22-step process that covers all of the essential steps to be taken to complete a successful project.

To provide for the teams a structured approach to their Benchmarking project, that includes project workbooks, management presentations, Benchmarking data collection, company visits and a full code of ethical behaviour.

- Introduction
- Code of Conduct
- Benchmarking Explained
- Internal Benchmarking
- Competitive Benchmarking
- Process Benchmarking
- Applying Benchmarking Results
- Summary & Close

Managers, Team Leaders, and Benchmarking team members who wish to complete a successful Benchmarking project in their company and achieve the desired results.

This HTM 110, one-day workshop is best used for in-company teams who have already chosen their Benchmarking subject. The workshop is conducted by an experienced Senior Consultant, and will concentrate on teaching a practical methodology, tied to an actual subject. If time permits, an active connection to the Internet will be made, and some exploratory work accomplished.

The workshop may be extended to a second day with the Senior Consultant operating as a Results Coach to the Benchmarking team(s).