Process Valueä Series > Business Process Re-engineering & Change Leadership

To educate company management and process design teams in the theory, and most effective tools to lead change in their organisations. These courses are designed to introduce many new concepts about the visibility and measurement of processes that create wealth in the business.

The course explores new ways of looking at and implementing new forms of processes, new ways to measure process variables such as Cycle Time and Yield, and demonstrates some of the latest software tools to assist with process mapping and process simulation.

Participants are introduced to a successful framework for implementing process change, starting at the top management team, and going on to cover cross-functional team formation and team education.

Finally the material covers the concepts of Empowerment, and the Change Leadership process itself.

- Introduction
- Systems thinking
- Process measurements
- Business Process Re-engineering
- Framework for implementation
- Tools and techniques that work well
- Change Leadership
- Empowerment
- Summary and close

Senior executives who wish to lead change. Managers who are required to support continuous and radical improvements, process design team leaders, and process team members.

There are multiple variants of this material:
- BPR&CL900 A half-day introduction for Senior Executives
- BPR&CL910 A one-day seminar for managers and team leaders
- BPR&CL911 A two-day workshop for in-company teams with practical study
- BPR&CL920 A two-day workshop for public programs, with case study

Sessions are conducted by a Senior Consultant, and comprise of lectures, demonstrations, videotapes, practical exercises and a case study (920) Each participant receives a comprehensive study guide containing the presentation graphics, notes and glossaries.