Outlook Express Error Codes e.g. 0x800CCC0D

Article ID: 208814

Last Reviewed:
September 14, 1999

The information in this article applies to:

	Microsoft Outlook Express versions 4.0, 4.01, 4.01 Service Pack 1, 4.01 Service Pack 2, 5 for Windows NT 4.0
	Microsoft Outlook Express versions 4.0, 4.01, 4.01 Service Pack 1, 4.01 Service Pack 2, 5 for Windows 95

SUMMARY

The following table is a list of possible error codes returned by Microsoft Outlook Express when a failure occurs sending and receiving mail, along with explanations.

MORE INFORMATION

General Errors

ERROR CODE   ERROR TYPE                   DESCRIPTION
----------   ------------------------     --------------------------------

0x800CCC00   LOAD_SICILY_FAILED           Authentication did not load.

0x800CCC01   INVALID_CERT_CN              Invalid certificate content.

0x800CCC02   INVALID_CERT_DATE            Invalid certificate date.

0x800CCC03   ALREADY_CONNECTED            User already connected.

0x800CCC04   CONN                   

0x800CCC05   NOT_CONNECTED                Not connected to server.

0x800CCC06   CONN_SEND              

0x800CCC07   WOULD_BLOCK   

0x800CCC08   INVALID_STATE

0x800CCC09   CONN_RECV

0x800CCC0A   INCOMPLETE                   Message download incomplete.

0x800CCC0B   BUSY                         Server or maildrop is busy.

0x800CCC0C   NOT_INIT

0x800CCC0D	CANT_FIND_HOST	Cannot locate server. Possible Solutions: a) In your antivirus software, disable scanning of incoming and outgoing emails. Rebooting PC is usually necessary although there may be no prompt. Try sending/receiving emails again. If it works, you may enable back scanning of incoming and outgoing emails. b) If it is safe to do so, disable your firewall. Rebooting PC is usually necessary although there may be no prompt. Try sending/receiving emails again. If it works, you may enable back your firewall. c) For details or other solutions, refer to How to troubleshoot error messages that you receive when try to send and receive e-mail in Outlook and in Outlook Express

		Sample Error Message: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.singnet.com.sg', Server: 'pop.singnet.com.sg', Protocol: POP3, Server Response: '+OK 6523 octets', Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F


0x800CCC0E	FAILED_TO_CONNECT	Cannot connect to server. Possible Solutions: a) Refer to Solutions posted in 0x800CCC0D

0x800CCC0F

CONNECTION_DROPPED

Connection closed.

Possible Solutions:
a) Refer to Solutions posted in 0x800CCC0D

0x800CCC10   INVALID_ADDRESS              Address not known on server.

0x800CCC11   INVALID_ADDRESS_LIST         Mailing list not known on server.

0x800CCC12   SOCKET_READ_ERROR            Unable to send Winsock request.

0x800CCC13   SOCKET_WRITE_ERROR           Unable to read Winsock reply.

0x800CCC14   SOCKET_INIT_ERROR            Unable to initialize Winsock.

0x800CCC15   SOCKET_CONNECT_ERROR         Unable to open Windows Socket.

0x800CCC16   INVALID_ACCOUNT              User account not recognized.

0x800CCC17   USER_CANCEL                  User canceled operation.

0x800CCC18   SICILY_LOGON_FAILED          Logon attempt failed.

0x800CCC19   TIMEOUT               

0x800CCC1A   SECURE_CONNECT_FAILED        Unable to connect using SSL.

WINSOCK Errors

ERROR CODE   ERROR TYPE                   DESCRIPTION
----------   ------------------------     --------------------------------

0x800CCC40   WINSOCK_WSASYSNOTREADY       Network subsystem is unusable.

0x800CCC41   WINSOCK_WSAVERNOTSUPPORTED   Windows Sockets cannot support 
                                          this application.

0x800CCC42   WINSOCK_WSAEPROCLIM        

0x800CCC43   WINSOCK_WSAEFAULT            Bad address.

0x800CCC44   WINSOCK_FAILED_WSASTARTUP    Unable to load Windows Sockets.

0x800CCC45   WINSOCK_WSAEINPROGRESS       Operation now in progress. This  
                                          error appears if a Windows Sockets API is called while a 
                                          blocking function is in progress.

SMTP Errors

ERROR CODE   ERROR TYPE                      DESCRIPTION
----------   ------------------------        ------------------------------

0x800CCC60   SMTP_RESPONSE_ERROR             Invalid response.

0x800CCC61   SMTP_UNKNOWN_RESPONSE_CODE      Unknown error code.

0x800CCC62   SMTP_500_SYNTAX_ERROR           Syntax error returned.

0x800CCC63   SMTP_501_PARAM_SYNTAX           Parameter syntax incorrect.

0x800CCC64   SMTP_502_COMMAND_NOTIMPL        Command not implemented.

0x800CCC65   SMTP_503_COMMAND_SEQ            Improper command sequence.

0x800CCC66   SMTP_504_COMMAND_PARAM_NOTIMPL  Command not implemented.

0x800CCC67   SMTP_421_NOT_AVAILABLE          Command not available.

0x800CCC68   SMTP_450_MAILBOX_BUSY           Mailbox is locked and busy.

0x800CCC69   SMTP_550_MAILBOX_NOT_FOUND      Mailbox not found.

0x800CCC6A   SMTP_451_ERROR_PROCESSING       Error processing request.

0x800CCC6B   SMTP_551_USER_NOT_LOCAL         User mailbox is known, but 
                                             mailbox not on this server.
 
0x800CCC6C   SMTP_452_NO_SYSTEM_STORAGE      No space to store messages.

0x800CCC6D   SMTP_552_STORAGE_OVERFLOW       Storage limit exceeded.

0x800CCC6E   SMTP_553_MAILBOX_NAME_SYNTAX    Invalid mailbox name syntax.

0x800CCC6F   SMTP_554_TRANSACT_FAILED        Transaction failed.

0x800CCC78   SMTP_REJECTED_SENDER            Unknown sender. This is caused 
                                             by having the incorrect e-mail
                                             address in the Reply-To field.

0x800CCC79   SMTP_REJECTED_RECIPIENTS        Server rejected recipients.

0x800CCC7A   SMTP_NO_SENDER                  No sender address specified.

0x800CCC7B   SMTP_NO_RECIPIENTS              No recipients specified.

POP3 Errors

ERROR CODE   ERROR TYPE                     DESCRIPTION
----------   ------------------------       -------------------------------

0x800CCC90   POP3_RESPONSE_ERROR            Client response invalid.

0x800CCC91   POP3_INVALID_USER_NAME         Invalid user name or user not 
                                            found.

0x800CCC92   POP3_INVALID_PASSWORD          Password not valid for account.

0x800CCC93   POP3_PARSE_FAILURE             Unable to interpret response.

0x800CCC94   POP3_NEED_STAT                 STAT Command required.

0x800CCC95   POP3_NO_MESSAGES               No messages on server.

0x800CCC96   POP3_NO_MARKED_MESSAGES        No messages marked for
                                            retrieval.

0x800CCC97   POP3_POPID_OUT_OF_RANGE        Message ID out of range.

NNTP Errors

ERROR CODE   ERROR TYPE                     DESCRIPTION
----------   ------------------------       ------------------------------

0x800CCCA0   NNTP_RESPONSE_ERROR            News server response error.

0x800CCCA1   NNTP_NEWGROUPS_FAILED          Newsgroup access failed.

0x800CCCA2   NNTP_LIST_FAILED               LIST command to server failed.

0x800CCCA3   NNTP_LISTGROUP_FAILED          Unable to display list.

0x800CCCA4   NNTP_GROUP_FAILED              Unable to open group.

0x800CCCA5   NNTP_GROUP_NOTFOUND            Group not on server.

0x800CCCA6   NNTP_ARTICLE_FAILED            Message not on server.

0x800CCCA7   NNTP_HEAD_FAILED               Message header not found.

0x800CCCA8   NNTP_BODY_FAILED               Message body not found.

0x800CCCA9   NNTP_POST_FAILED               Unable to post to server.

0x800CCCAA   NNTP_NEXT_FAILED               Unable to open next message.

0x800CCCAB   NNTP_DATE_FAILED               Unable to display date.

0x800CCCAC   NNTP_HEADERS_FAILED            Unable to display headers.

0x800CCCAD   NNTP_XHDR_FAILED               Unable to display MIME headers.

0x800CCCAE   NNTP_INVALID_USERPASS          Invalid user or password.

RAS Errors

ERROR CODE   ERROR TYPE                     DESCRIPTION
----------   ------------------------       ------------------------------

0x800CCCC2   RAS_NOT_INSTALLED              RAS/DUN not installed.

0x800CCCC3   RAS_PROCS_NOT_FOUND            RAS/DUN process not found. 

0x800CCCC4   RAS_ERROR                      RAS/DUN error returned.

0x800CCCC5   RAS_INVALID_CONNECTOID         Connectoid damaged or missing.

0x800CCCC6   RAS_GET_DIAL_PARAMS            Error getting dial settings.

IMAP Errors

ERROR CODE   ERROR TYPE                     DESCRIPTION
----------   ------------------------       ------------------------------

0x800CCCD1   IMAP_LOGINFAILURE              Login failed.

0x800CCCD2   IMAP_TAGGED_NO_RESPONSE        Message tagged.

0x800CCCD3   IMAP_BAD_RESPONSE              Invalid response to request.

0x800CCCD4   IMAP_SVR_SYNTAXERR             Syntax error.

0x800CCCD5   IMAP_NOTIMAPSERVER             Not an IMAP server.

0x800CCCD6   IMAP_BUFFER_OVERFLOW           Buffer limit exceeded.

0x800CCCD7   IMAP_RECVR_ERROR               Recovery error.

0x800CCCD8   IMAP_INCOMPLETE_LINE           Incomplete data.

0x800CCCD9   IMAP_CONNECTION_REFUSED        Connection not allowed.

0x800CCCDA   IMAP_UNRECOGNIZED_RESP         Unknown response.

0x800CCCDB   IMAP_CHANGEDUID                User ID has changed.

0x800CCCDC   IMAP_UIDORDER                  User ID command failed.

0x800CCCDD   IMAP_UNSOLICITED_BYE           Unexpected disconnect.

0x800CCCDE   IMAP_IMPROPER_SVRSTATE         Invalid server state.

0x800CCCDF   IMAP_AUTH_NOT_POSSIBLE         Unable to authorize client.

0x800CCCE0   IMAP_OUT_OF_AUTH_METHODS       No more authorization types.

Additional query words: kbDSupport prompts alerts

Keywords          : outexw95 outexnt 
Version           : WINDOWS:4.0,4.01,4.01 Service Pack 1,4.01 Service Pack 2,5
Platform          : WINDOWS 
Issue type        : kbinfo