to provide the benefits of insurance to many people.
As
a co-operative , our objective is to
better services
to our policyholders at the
lowest possible cost. Unlike a commercial enterprise, we do not seek to maximise
profits for shareholders.
Most of our profits are
distributed as bonuses
to our participating life insurance policies. Each year, our shareholders
receive less than 2% of the profits. The remaining 98% is distributed to our
policyholders or retained for
future growth.
For the past years, NTUC Income
has been able to provide to our policyholders a
better return
on their policies, compared to the commercial insurers.
Furthermore, in the
settlement
of the insurance claims, our aim is to be fair in our dealings with the
claimants. There are claims that do not fall strictly within the coverage of the
policy where we are prepared to provide ex-gratia settlements or to give the
benefit of the doubt.
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