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EDMOND NG
Singapore
Email: edmondng@singmail.com



Twelve years of experience in the information technology (IT) industry with numerous acquired skills adapting to the constantly changing IT environment. Recent work activities include project management, training and application solutions implementation. Other skills include infrastructure planning, problem-solving, team working, organising, managing (people and resources), decision-making, lecturing, customer handling, technical writing, web authoring, IT journalism, press and public relations.

Credentials and Achievements include:

  • Managing a large corporate project and its subsidiaries in providing operational messaging and IT services (11,000 users), servers hosting, maintenance, technical support, infrastructure planning, resource monitoring, users ID registration and administration, team members skills profiling and training

  • Appointment to supervisory positions and leadership roles in leading project teams and work groups

  • Excellent analytical and troubleshooting skills (ten years of experience), supporting a wide range of products, including OS, software applications, and others

  • Experience in providing training in educational institutions, commercial schools, and customised courses, both locally and overseas

  • Experience in technical writing, including writing installation quick guides, technical and white papers, training courseware, brochures, product announcements, media releases, among others

  • Good presentation skills and experience in public speaking at seminars, conferences, exhibitions, technical forums, university talks and user groups' presentations

  • Good interpersonal and customer handling skills

  • Recognition from management and supervisors for contribution to worldwide support knowledge management (KM), and commendation from KM team peers for excellence in communication (oral & written) skills

  • Familiarity in internetworking environments such as proxies, firewalls, clustering, load balancing, mirroring, domain name services (DNS), mail relay hosting (MRH), demilitarised zone (DMZ), RAID, HTTP and others

  • Familiarity in network operating systems (e.g. Win NT, Win 2K, Novell), their technologies, and related system administrative skills

  • Familiarity in web content providing and HTML, including writing articles for the web

  • Experience in writing articles for magazines, newsletters, and newspapers, including ComputerTimes, Windows Asia, Software Asia, ACW, ComputerWorld, Home, and is a current member of the WritersNET

  • Elected as president of a computer association in the past and had served as judging committee for industry products evaluations during exhibitions


    Voluntary I.T. appointments:

  • 1996 - 1997: President, Singapore Microcomputer Society
  • 1995: Chairman, Computerisation User Group, Singapore Microcomputer Society
  • 1994: Public Relations, Singapore Microcomputer Society
  • 1994 - 1997: Freelance IT Journalist / Writer, Various IT Publishers (magazines, newsletters & newspapers)
  • 1983 - 1984: Secretary, Young Writers' Circle, National Library of Singapore


    For a complete resume / CV, please email your request to technology@w3.to. Thank you.



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    Copyright © 2002-2006 EDMOND NG. ALL RIGHTS RESERVED.