A Study on E-Commerce and Online Shopping
            CS1105 Project Survey Form

Date/Time :

0. Which age group do you belong to ?
   15-19 20-24 25-30 31-39 40-50 50+

1. How often do you shop online ?
   Never Rarely Regularly Very often

2. Do you feel secure when you are shopping online ?
   No Some insecurities Yes Very secure

3. In case a traditional shop opens its online shop,would you prefer to purchase from its online shop ?
   No Probably Most Probably Definitely

4. Besides shopping online, any other e-commerce that you have been involved ?
    (You can choose more than one option)
   Auctions Stock/currency trading Banking Bill payments
    Others :

5. What has been the best incentive for you to shop online ?
   Convenience Price Availability (24/7) Efficiency Customers' support

6. What items would you prefer to purchase online ?
     (You can choose more than one option)
   Groceries Music/MP3 Softwares Electronics Books Clothes
    Others :

7. What would substantially improve your online shopping experiences ?
     (You can choose more than one option)
   Improved security Reduce shipping time Refund policy Privacy policy
   Discounts Better supports Concise items' descriptions
    Others :

8. Would you try online shopping in near future ?
   No Probably Most Probably Definitely

9. What has been the dominant factor that hinder you from shopping online ?
     (You can choose more than one option)
   Security Fraud cases Delivery of items Price
   Troublesome Lack of 'human touch' Lack of 'know-how'
    Others :

10. Any other e-commerce that you have been involved in ?
      (You can choose more than one option)
     Auctions Stock/currency trading Banking Bill payments
      Others :

11. Would you consider opening an online shop in the future ?
     Never Probably Most probably Definitely

12. What would you say on the future of online shopping and e-commerce ?
     Dying Pessimist Promising It's the next big thing

13. Would you support/urge your colleagues to support the growth of online shopping and e-commerce?
     No Probably Most probably Definitely

14. Any other comments and opinions on online shopping and e-commerce ?