Table of Contents
ISO 9001:2000 Briefing/Training
Change - Process Approach (PDCA)
Change - Mandatory Procedures
Changes - Mgmt Commitment
Change - Customer Focus
Change - Internal & Customer Comm.
Change - Monitoring & Continual Improvement
PDCA In QMS Implementation
4. Quality System Requirements
5. Mgmt Responsibility
6. Resource Mgmt
7. Product Realisation
8. Measurement, Analysis & Improvement
4.1 & 4.2 QMS Requirements
4.2.3 Control Of Documents
4.2.4 Control Of Records
5.1 Mgmt Commitment
5.2 Customer Focus
5.3 Quality Policy
5.4 Quality Objectives / Planning
5.5 Responsibility, Authority & Comm.
5.6 Mgmt Review
6.1 & 6.2 Resource Mgmt
6.3 & 6.4 Infrastructure & Work Environment
7.1 Planning of Product Realisation
7.2 Customer Related Processes
7.3 Design & Development
7.4 Purchasing
7.5.1&2 Control & Validation of Production & Svc
7.5.3&7.5.4 Identif, Traceability & Cust. Property
7.5.5 Preservation Of Product
7.6 Monitoring & Measuring Devices
8.1 & 8.2 Monitoring & Measurement
8.2.2 Internal Audit
8.2 & 8.3 Monitoring, Measurement & Non-Conforming Control
8.4 & 8.5 Data Analysis & Continual Improvement
8.5.2 & 8.5.3 Corrective & Preventive Action(s)
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Author: Lee Swee Huat
Email: lsweehua@singnet.com.sg
Home Page: http://web.singnet.com.sg/~lsweehua
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