Welcome
My name is William Ng and I am currently working at Hewlett - Packard as a Desktop engineer. I focuses on providing support to both normal users and VIPs. Feel free to roam my site and please do not hesitate to contact me if you wish to hire me.

Core Competencies
Operating Systems: DOS * Windows – 98, ME, 2000, XP & 2003 Enterprise Server

Applications: Microsoft Office Suite (2000, XP, 2003) – Excel, Word, Access, Outlook, PowerPoint, Visio and FrontPage  * Adobe PhotoShop * Lotus Notes – R5 & R6 * Adobe Acrobat – 4, 6 & 7 * Adobe Reader – 4, 5, 6 & 7 * Norton Ghost – 7, 8 & 9 * SMS 2.0 * Virtual PC 2004 * Sysprep

Hardware: PC assembling and troubleshooting

Networking: TCP/IP * LAN/WAN/Wireless * Routers * Switch * Hub * Firewall * ISA

Areas of Expertise
Systems Administration * Resource Management * LAN and WAN Administration * Storage Area Networks (SAN) * Troubleshooting/Problem Solving * Client Technical Support & Training * Customer Relations Attitude