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The company's quality policy is to provide quality products and services to meet customers' requirements and expectations by Price, Quality, Timely delivery and Service.
Quality Objectives
The quality objectives are set specifically in line with the quality policy and are to be achieved within a specified time frame. These quality objectives as followed are to be closely monitored and reviewed.
a.) Not more than one written customer complaint per year for all the services of the company.
b.) No late delivery allowed at any time unless concurred officially by the customers.
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